Automotive Service Attendant

1 week ago


Cerritos, California, United States Norm Reeves Auto Group Full time
Location: Cerritos, CA (On site) | Type: Full Time | Hourly Rate: $16.00/hr | Schedule: Sunday plus 1 additional day off

Norm Reeves Auto Group is a well-respected collection of privately-owned automotive dealerships situated in Southern California, Texas, and Florida, recognized as the#1 RETAIL DEALER IN THE NATION. Since our inception in 1963, we have built a reputation founded on innovation, integrity, and a commitment to customer satisfaction. As we continue to grow, we are in search of dedicated individuals who are enthusiastic about advancing their careers in the automotive service sector.

As aService Attendant, you play a crucial role atNorm Reeves Honda, Cerritos. Your primary responsibility is to ensure an exceptional service experience for our clients while meticulously caring for their vehicles. Your positive demeanor and keen attention to detail are vital in fostering customer loyalty.

This position is perfect for individuals who are eager and motivated to kickstart their journey in the automotive service industry. Norm Reeves Honda, Cerritos is committed to ongoing education and promotes from within, seeking candidates who possess a genuine passion for a long-term career in the dealership environment.

Key Responsibilities:
  • Welcome all customers entering the service area with a friendly and positive attitude, addressing their inquiries and directing them appropriately.
  • Manage service traffic flow and parking efficiently.
  • Verify if customers arriving for service have a scheduled appointment.
  • Document customer details including name, VIN, tag number, mileage, and any pre-existing vehicle damage.
  • Assist service advisors as necessary.
  • Ensure the service drive area is clean and safe, free from debris and hazards.
  • Maintain a professional appearance at all times.
  • Implement vehicle interior protection measures in each vehicle.
  • Label keys and place mirror tags in all vehicles.
  • Relocate vehicles to designated parking areas, ensuring all windows are closed and vehicles are locked.
  • Follow all customer service protocols diligently.
  • Substitute for shuttle drivers when required.
  • Bring customers' vehicles to the front of the service drive as instructed.
  • Ensure vehicles are clean and free of dirt and grease post-service.
  • Guide vehicles through the car wash process.
  • Perform light lifting duties as needed.
Qualifications:
  • Availability for full-time work; candidates must be at least 18 years old.
  • A valid driver's license with a satisfactory driving record.
  • Experience operating a variety of vehicles; familiarity with manual transmission is advantageous.
  • Strong commitment to safety practices.
  • Demonstrated accountability and reliability.
  • Excellent communication skills and a positive attitude.
  • A keen eye for detail and presentation.
Benefits:
  • Unlock your potential with free training and limitless opportunities for career advancement.
  • Invest in your future with tuition reimbursement options.
  • Prioritize health and wellness with comprehensive medical, dental, and vision plans.
  • Enjoy peace of mind with complimentary group life insurance.
  • Enhance your network and success through our employee referral bonus program.
  • Take advantage of generous discounts on sales, service, and parts at any Norm Reeves location.
  • Secure your financial future with 401k matching.
  • Make smart savings with our Section 125 Cafeteria Plan and Flexible Spending Account.


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