Technical Content Specialist

3 weeks ago

Richmond, Virginia, United States Innova Solutions Full time

Job Title: Technical Content Specialist

Job Summary:

Innova Solutions is seeking a skilled Technical Content Specialist to join our team. As a Technical Content Specialist, you will be responsible for creating high-quality technical documentation for complex technical systems. Your primary goal will be to ensure that our internal and external customers have access to accurate and user-friendly documentation.

Key Responsibilities:

  • Write and edit technical responses to business requests and technical documentation for complex technical systems.
  • Collaborate with cross-functional teams to gather information and ensure accuracy of content.
  • Create user-friendly online documentation and FAQs.
  • Develop product descriptions and marketing copy that highlight features and benefits.
  • Conduct research to understand technical concepts and business needs.
  • Ensure all materials adhere to brand guidelines and various technology and security standards.
  • Review and revise content based on feedback from stakeholders and users.

Requirements:

  • Bachelor's degree in Technical Communication, English, Journalism, or a related field.
  • A minimum of 7 years of experience as a Technical Writer or Technical Journalist.
  • Strong understanding of technology and ability to translate complex concepts into accessible language.
  • A genuine curiosity about how things work-someone who enjoys pushing buttons and exploring products firsthand.
  • Excellent writing, editing, and communication skills.
  • Ability to work independently and manage multiple projects with tight deadlines.
  • Exceptional skills with M365 suite of tools with great depth of experience with PowerPoint and Visio presentations.
  • Sense of humor is a critical component of this opportunity.
  • A portfolio showcasing relevant writing samples is preferred.

About Innova Solutions:

Innova Solutions is a global technology and business transformation solutions provider. We deliver strategic solutions to our clients, enabling them to operate as leaders within their fields. Our company values innovation, collaboration, and customer satisfaction.

Benefits:

Innova Solutions offers a comprehensive benefits package, including medical and pharmacy coverage, dental and vision insurance, 401(k), health savings account, flexible spending account, life insurance, pet insurance, short-term and long-term disability, accident and critical illness coverage, pre-paid legal and ID theft protection, sick time, and other types of paid leaves.

Equal Opportunity Employer:

Innova Solutions is an equal opportunity employer and prohibits any kind of unlawful discrimination and harassment. We are committed to providing a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where we operate.

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