Branch Manager II
6 days ago
We are seeking a highly motivated and experienced Branch Manager II to lead our White Bear Lake office. As a key member of our team, you will be responsible for driving branch growth and goal achievement, while fostering a culture of inclusion, collaboration, and accountability.
Key Responsibilities:- Oversee all functions of the branch operations, including Teller, Member Account Representative (MAR), and other Branch Leaders within office(s).
- Provide superior Member service through ongoing coaching, guiding, and development of team members and other branch leaders.
- Manage all office channels, including SLA agreements, Corporate and/or Departmental projects and initiatives.
- Lead and support Net Promoter Score (NPS) initiatives throughout the office.
- High School Diploma or Equivalent
- Four (4) years working in financial services, including two (2) years experience working with new accounts, loans, and loan processing, or equivalent loan related experience.
- Minimum of two years supervisory experience is required.
- Minimum of three years leadership experience is required.
- Associate or bachelors degree in finance, Business Administration, or equivalent related work experience.
- FiCEP Certification (CUNA Financial Counseling Certification Program) OR other approved financial counseling certification is preferred.
Royal Credit Union is an Equal Opportunity Employer committed to diversity and inclusion. We are a community-focused financial institution dedicated to providing exceptional service and support to our Members.
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