IT Support Specialist

8 hours ago


Rochester, New York, United States Eastman Kodak Full time
Job Title: IT Support Analyst

Eastman Kodak is seeking a highly skilled IT Support Analyst to join our team. As an IT Support Analyst, you will be responsible for providing technical support and assistance to our employees and customers.

Key Responsibilities:
  • Provide technical support and troubleshooting for computer hardware, software, and network issues.
  • Assist in the deployment and upgrade of IT computer services, including workstation computers, printers, servers, and network.
  • Interact with clients on a day-to-day basis to address problems and provide training as needed.
  • Work with third-party teams and vendors to resolve issues efficiently.
  • Assist in analysis and improvements when resolving technical issues within broader IT areas.
Requirements:
  • Working knowledge of relevant workstation endpoint management, imaging, and IT end-user desktop & laptop computer, printer, server, network, security, computer hardware, software, and applications.
  • Provisioning - provision application accounts, assign roles & permissions for multiple corporate systems and environments.
  • Solid problem-solving, issue interpretation, and troubleshooting skills.
  • Effective communication and interpersonal skills, with attention to details.
Preferred Qualifications:
  • Good organization, time management, and prioritization skills.
  • Effective working both in teams and individually.
  • Continuous learning - demonstrate the ability to learn new technologies and resolve technical problems with some training and supervision.
Education:

Bachelor's degree or equivalent experience.

EOE Policy Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Estimated Salary:

$67,000 - $80,000.

Experience Level:

0-5 Years.

Requisition ID:

1066.



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