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Orthodontic Support Specialist

2 months ago

Rochester, New York, United States Get It Straight Orthodontics Full time
Job Summary

We are seeking a highly skilled and detail-oriented Orthodontic Support Specialist to join our team at Get It Straight Orthodontics. As a key member of our staff, you will provide exceptional patient care and support to our treatment coordinators and doctors.

Key Responsibilities
  • Establish Trusting Relationships with patients, ensuring a high level of customer service and satisfaction.
  • Assist with Clinical Tasks, including taking X-Rays, pictures, and fabricating retainers.
  • Coordinate Patient Charts and transcribe doctor notes accurately, maintaining confidentiality and adhering to HIPAA guidelines.
  • Maintain a Clean and Organized Environment, ensuring patient rooms are stocked and equipment is sterilized and prepared for use.
  • Participate in Continuous Learning and professional development, seeking feedback and guidance from doctors and orthodontic assistants to enhance your skillset.
Requirements
  • Knowledge of Orthodontics and related equipment.
  • Action-Oriented and Adaptable, with a strong ability to work in a fast-paced environment.
  • Excellent Communication Skills, both written and verbal.
  • Compassion and High Level of Service for patients, parents, and staff.
  • Integrity and Confidentiality, with the ability to handle sensitive information and maintain patient confidentiality.
  • Dependability and Reliability, with a strong commitment to being present and prepared for work.
  • Attention to Detail and ability to stay organized.
  • Professional Manner and Appearance at all times.
  • Computer Skills, including Microsoft Office and web browsers.
Education and Experience
  • High School Diploma or Equivalent, with a strong foundation in orthodontic principles and practices.