Operations Director

1 day ago


Clackamas, Oregon, United States Michaels Stores Full time
Job Summary

Michaels Stores is seeking a highly skilled Operations Manager to lead our store's operational processes and deliver exceptional customer experiences. As a key member of our leadership team, you will be responsible for managing inventory, visual merchandising, and shrink and safety programs, while also developing and coaching a high-performing team.

Key Responsibilities
  • Assist the Store Manager in planning and executing store workload, ensuring compliance with company policies and procedures.
  • Lead and manage adherence to Standard Operating Procedures (SOPs) and company programs, ensuring execution of company policies and standards.
  • Support and participate in truck unloading and stocking processes, ensuring truck standards are followed and completed within budget.
  • Manage and execute inventory management processes, including merchandise operations and omni-channel processes.
  • Develop and coach a high-performing team, providing training, observing, and coaching to achieve results.
  • Interact with customers in a positive and respectful manner, providing solutions and promoting commitment to the organization's vision and values.
Requirements
  • 2+ years of retail management leadership experience.
  • Ability to remain standing for long periods, move throughout the store, and lift heavy boxes and access high shelves.
  • Strong communication and leadership skills, with the ability to work in a fast-paced environment.
What We Offer

Michaels Stores offers a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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