Avionics Maintenance Support Specialist 3

6 days ago


Edwards Air Force Base, California, United States Chipton-Ross Full time
Job Summary

Chipton-Ross is seeking a highly skilled Customer Service Technician 3 to join our team at Edwards AFB, CA. As a key member of our support team, you will be responsible for providing technical assistance and support to our customers.

Key Responsibilities
  • Support Flight Operations by updating, retrieving, and recommending updates to Technical Data as required by Ground Operations Procedures.
  • Support aircraft flight activities through the use of the Aircraft Flight Reporting System (AFRS) and the BIT data analysis through the Integrated Maintenance Information System (IMIS) platform.
  • Perform aircrew debriefing functions, including video download and storage for later review and analysis by Manufacturing Engineering, System Engineering IPTs, Mission Systems, Project Management, Client, DCMA, and Customer aircrew personnel.
  • Support these activities through the use of mission loads and video checkout activities.
  • Investigate simple technical, maintenance, operational, and quality issues that cannot be resolved by the customer.
  • Assist in troubleshooting to understand root cause, receive customer reports, and correlate to established criteria for reportable events.
  • Provide reports and assistance in researching events to determine safety implications.
  • Develop routine in-service correspondence for continued safe and efficient operation and maintenance of equipment.
  • Assist in quality investigations by providing technical data.
  • Coordinate limited technical communications between customers, suppliers, and Client resources to ensure customer requirements are met.
Requirements
  • 1+ years of experience in a military aircrew or in an aircraft maintenance career field.
  • Basic understanding of computer operations and functionality.
  • Experience working with Microsoft Office (Excel, Word, PowerPoint).
Preferred Requirements
  • Prior Debrief experience.
  • Military aircrew experience and/or avionics maintenance experience.
  • Basic understanding of Technical Manual publication structure.
  • Knowledge of military maintenance practices.
  • Ability and willingness to take ownership of work activities, plan and organize tasks to ensure tasks are completed in accordance with quality standards and established delivery schedules.
  • Excellent verbal and written communications skills are vital for effective performance.
  • Customer and Stakeholder Interface.
Education

Accredited education/experience typically acquired through advanced education (e.g., Associate) and typically 3 or more years' related work experience or an equivalent combination of education and experience (e.g., Bachelor+1 years' related work experience, 5 years' related work experience, etc.).

Work Environment

Full-time, first shift. Work hours: 7:00 AM - 3:30 PM (flexible start time).



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