Field Service Technician

6 days ago


California, United States Sungrow Power Supply Co., Ltd. Full time
About Sungrow

Sungrow Power Supply Co., Ltd. is a global leader in the development and manufacturing of solar inverters and energy storage systems. With over 25 years of experience in the renewable energy industry, Sungrow has established itself as a trusted partner for businesses and individuals looking to transition to clean energy.

The Position:

Job Summary

This is a dynamic and challenging role that requires a highly skilled and experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers' solar energy systems and energy storage systems.

Key Responsibilities
  • Perform complex field engineering assignments for energy storage and solar applications.
  • Conduct pre-commissioning and commissioning of energy storage systems and solar inverters, ensuring timely completion of projects.
  • Lead Preventive Maintenance projects and perform a variety of engineering assignments involving technology applications in the installation, operation, testing, and maintenance of solar energy systems and energy storage systems.
  • Perform electrical and electronic troubleshooting and testing of solar inverters and energy storage systems in the field or in the laboratory.
  • Collaborate with customers to identify and resolve technical issues related to solar energy systems and energy storage systems.
  • Develop and implement technical procedures for troubleshooting and maintenance of solar energy systems and energy storage systems.
  • Provide technical support and training to customers and internal teams on solar energy systems and energy storage systems.
  • Conduct site visits, experimental investigations, and analyze engineering problems to propose solutions and alternatives.
Requirements
  • 7+ years of experience in engineering, with a focus on energy storage and solar applications.
  • 3+ years of experience in energy storage systems and 2+ years in solar inverters.
  • Ability to work with test equipment and hand tools as required.
  • Excellent customer service, problem-solving, and decision-making skills.
  • Effective written and verbal communication skills.
  • Ability to follow instructions and pre-established procedures to perform job duties.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
  • OSHA, NSPA70A, Electrical Safety certifications.
Education and Certifications
  • Bachelor's degree in Engineering from an accredited university or college.
  • Renewable energy industry experience is required.
  • Power electronics experience is required.
Competencies
  • Technical problem-solving and analytical skills.
  • Self-starter, strong initiative, and excellent communication skills.
  • System and product-level mindset.
  • Detailed-oriented nature and strong initiative.
  • Strong technical support focus and a service-oriented individual.
Travel and Work Location
  • 80%+ travel required.
  • Full-time position, San Francisco, CA area.
  • No visa or legal sponsorship available.
Compensation and Benefits
  • Competitive compensation package.
  • Comprehensive benefits package and employee programs.
  • Strong personal and company growth opportunities.


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