Account Representative

4 weeks ago


Waynesboro, Virginia, United States R. Patrick Blevins - State Farm Agent Full time
Job Description

As a vital member of the R. Patrick Blevins - State Farm Agent team, you will play a crucial role in our daily business operations and customer success. Your primary responsibility will be to establish and maintain meaningful customer relationships, acting as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively marketing relevant products and services.

Key Responsibilities
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
Qualifications
  • Experience in sales, preferably outside sales or inside sales representative, retail sales associate, or telemarketing.
  • Experience managing client relationships is preferred.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to a customer.
Benefits
  • Paid time off (holidays and personal/sick days).
  • Salary plus commission/bonus.
  • Health benefits.
  • 401K.
  • Group Life.
  • Growth potential/opportunities for advancement within my agency.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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