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Project Manager, Global Brand Management

2 months ago

San Diego California, United States ServiceNow Full time

Job Description

The Brand Strategy & Creative team at ServiceNow is seeking an exceptional, collaborative, and highly adaptable project management leader to fill the role of Project Manager, Global Brand Management. This is a key position for a highly proactive, results-oriented individual who will confidently drive execution of brand management initiatives, partnering with brand managers, internal creative teams, external agencies, and other key stakeholders to deliver always-on brand enablement and engagement programs targeted towards our employee, agency, and partner audiences.

Key Responsibilities:

  • Organize and facilitate project planning, weekly meetings, and presentations. Track milestones and tasks with teams across Brand Management, Creative, Strategy, Communications, Procurement, and agency partners.
  • Identify and remove impediments that block the team's ability to meet project objectives.
  • Provide timely status reports; introduce mitigation tactics to minimize project delivery risks and communicate timelines and approval framework for cross-team understanding.
  • Facilitate team discussions, resolve conflict, and escalate risks to leadership when necessary.
  • Partner with Sr. Manager, Global Brand Management and other leads to identify, develop, and roll-out roadmaps and new processes to enable team efficiency and success.

Requirements:

  • Previous experience executing brand-building artifacts, platforms, and programs with significant moving parts and deliverables within an agency and/or internal creative department.
  • Highly comfortable leading meetings and coaching senior-level teams in a fast-paced, solutions-oriented environment.