Automotive Service Consultant
5 days ago
Mad Hatter Auto Repair, a dynamic and customer-focused automotive repair shop, is seeking an experienced and dedicated Service Advisor to provide exceptional customer service and support.
Key Responsibilities:
- Act as the primary point of contact for customers, ensuring a seamless and high-quality service experience.
- Provide accurate and timely information to customers regarding their vehicle's maintenance and repair needs.
- Develop and maintain strong relationships with customers to ensure customer satisfaction and loyalty.
- Work closely with the service team to ensure efficient and effective service delivery.
- Manage and maintain accurate records of customer interactions and service history.
- Stay up-to-date with industry developments and best practices to provide expert advice to customers.
Requirements:
- Minimum of 4 years of experience in automotive repair sales or sales experience.
- Excellent communication and interpersonal skills.
- Proven track record of delivering high-quality customer service.
- Strong organizational skills and ability to multitask effectively.
- Basic computer proficiency and ability to learn new software.
- A positive, customer-oriented attitude and a team player mentality.
- Valid Driver's License and clean driving history.
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