Front Desk Coordinator

5 days ago


Monroe, Georgia, United States The Joint Chiropractic Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our members and patients.

Key Responsibilities
  • Provide Excellent Patient Care
    • Ensure a positive and welcoming experience for all patients and members
    • Answer phone calls and respond to patient inquiries in a timely and professional manner
    • Check patients in and out of appointments
    • Process payments and manage patient accounts
  • Sales and Marketing
    • Participate in marketing and sales initiatives to attract new patients to our clinics
    • Upsell and cross-sell services and products to patients
  • Administrative Tasks
    • Manage patient records and maintain accurate and up-to-date information
    • Perform administrative tasks such as data entry and filing
  • Team Collaboration
    • Work collaboratively with other team members to achieve clinic goals and objectives
    • Communicate effectively with patients, members, and staff
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Previous sales or customer service experience preferred
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Strong problem-solving and analytical skills
    • Ability to lift up to 50 pounds
What We Offer
  • Competitive Compensation
    • $13-$15 per hour + bonus
  • Benefits
    • Medical, dental, and vision insurance
    • 401(k) plan
    • Paid time off
About The Joint Chiropractic

The Joint Corp. is a leading provider of chiropractic care, with over 700 locations nationwide. We are committed to providing high-quality, affordable care to our patients and members. Our mission is to make chiropractic care accessible and convenient for everyone.



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