Front Desk Coordinator
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our members and patients.
Key Responsibilities- Provide Excellent Patient Care
- Ensure a positive and welcoming experience for all patients and members
- Answer phone calls and respond to patient inquiries in a timely and professional manner
- Check patients in and out of appointments
- Process payments and manage patient accounts
- Sales and Marketing
- Participate in marketing and sales initiatives to attract new patients to our clinics
- Upsell and cross-sell services and products to patients
- Administrative Tasks
- Manage patient records and maintain accurate and up-to-date information
- Perform administrative tasks such as data entry and filing
- Team Collaboration
- Work collaboratively with other team members to achieve clinic goals and objectives
- Communicate effectively with patients, members, and staff
- Education and Experience
- High school diploma or equivalent required
- Previous sales or customer service experience preferred
- Skills and Abilities
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to lift up to 50 pounds
- Competitive Compensation
- $13-$15 per hour + bonus
- Benefits
- Medical, dental, and vision insurance
- 401(k) plan
- Paid time off
The Joint Corp. is a leading provider of chiropractic care, with over 700 locations nationwide. We are committed to providing high-quality, affordable care to our patients and members. Our mission is to make chiropractic care accessible and convenient for everyone.
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