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Relationship Banker

2 months ago

Durham, North Carolina, United States First National Bank Full time
Job Summary

We are seeking a skilled Relationship Banker to join our team at First National Bank. As a Relationship Banker, you will be responsible for developing and maintaining relationships with our customers, providing exceptional customer service, and promoting our banking products and services.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Relationship Development: Develop and maintain relationships with our customers, understanding their financial needs and providing personalized solutions.
  • Product Promotion: Promote our banking products and services to our customers, identifying opportunities to cross-sell and upsell.
  • Operational Duties: Perform routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
Requirements
  • Education: High School or GED
  • Experience: 0 years of experience in a related position
  • Skills: Excellent customer service skills, excellent communication skills, both written and verbal, excellent organizational, analytical and interpersonal skills, detail-oriented, ability to use a personal computer and job-related software
  • Licensures/Certifications: Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required
Work Environment

This position may require frequent driving (car, van, truck).