Client Services Support

**Description**

**BANC OF CALIFORNIA AND YOUR CAREER**

Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the bank). Banc of California is one of the nations premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.

At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values Entrepreneurialism, Operational Excellence, and Superior Analytics empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN

**THE OPPORTUNITY**

Position will be responsible for front line support to Client Services Staff, as well as Venture bankers and clients, in all areas of deposit, loan and treasury management operations with the objective of providing exemplary service to insure total customer satisfaction. Performs all duties in accordance with the Companys policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

**HOW YOULL MAKE A DIFFERENCE**

+ Front line client service support.

+ Prepare documents for new accounts and treasury management services.

+ Tracking of account opening, documentation, service implementation and fee collection.

+ Insure all new deposit accounts are properly booked in Horizon.

+ Process monetary transactions for customer accounts.

+ Process account maintenance/updates & corrections on Horizon.

+ Strong knowledge of Banks services and products for client support and cross-selling.

+ Provide research assistance and information to customers.

+ Insure customer document files are up-to-date.

+ Support Client Services staff in a variety of ways.

+ Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.

+ Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.

+ Follows policies and procedures; completes tasks correctly and on time; supports the companys goals and values.

+ Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to ones own actions and conduct.

+ Performs other duties and projects as assigned.

**WHAT YOULL BRING**

+ Strong computer skills including MS Word and EXCEL

+ Bank data processing mainframe experience

+ Creative and strategic thinker with excellent problem solving and organizational skills

+ Ability to exhibit professionalism and a positive attitude under pressure

+ Ability to work independently yet collaborate cross-functionally in a team environment

+ Superior oral and written communication skills

+ Ability to meet deadlines and manage expectations

+ Ability to handle multiple priorities, projects and relationships simultaneously

+ Proven success in managing large client accounts

**HOW WELL SUPPORT YOU**

+ **Financial Security:** You will be eligible to participate in a 401k plan in which the Bank will match 100% of the first 4% of your contributions, which is immediately vested.

+ **Health & Well-Being:** We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).

+ **Building & Supporting Your Family:** Banc of California partners with providers that offeradoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.

+ **Paid Time Away:** Eligible team members receive paid vacation days, holidays, and volunteer time off.

+ **Career Growth Opportunities:** To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.

**SALARY RANGE**

The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.

**REFERRAL BONUS:** $2,500.00 USD

Equal Opportunity Employer

PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.