Medical Office Receptionist

19 hours ago


Aurora Illinois, United States Duly Health and Care Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Medical Office Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional patient service, ensuring a smooth and efficient experience for our patients and visitors.

Key Responsibilities
  • Welcoming patients and visitors, and providing information and assistance as needed
  • Managing patient registration, including verifying demographic and health plan information
  • Checking patients in and out of clinic, and collecting payments
  • Answering phone calls, taking messages, and directing calls to appropriate staff
  • Assisting with scheduling appointments, and printing out physician schedules
  • Maintaining accurate and up-to-date patient records
Requirements
  • 1+ year of experience in a customer service setting, preferably in a medical office
  • Basic knowledge of medical terminology
  • Ability to type a minimum of 30 wpm
  • High school diploma or GED
  • Excellent communication and interpersonal skills
What We Offer

As a Medical Office Receptionist at Duly Health and Care, you will have the opportunity to work in a dynamic and supportive environment, with a team that is passionate about delivering exceptional patient care. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.



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