Guest Service Supervisor
1 week ago
- Guest Service: Greet guests upon arrival, register them, and assign rooms. Provide welcome folders with room keys, certificates, coupons, and refreshment center keys as needed.
- Operational Support: Assist with front desk operations in the absence of the Front Office Manager or Assistant General Manager. Participate in lobby ambassador activities to create a positive guest experience.
- Financial Management: Compute bills, collect payments, handle cash, and make change for guests. Close out guest accounts at check-out and negotiate revenue allowances if necessary.
- Bachelor's degree preferred; 1-3 years of related experience required.
- Excellent communication and problem-solving skills.
- Able to work varying shifts, including weekends and holidays.
Estimated Salary: $45,000 - $55,000 per year, depending on location and experience.
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Guest Services Supervisor
2 weeks ago
New York, New York, United States ModernHaus SoHo Full timeJob Title: Guest Services SupervisorJob Summary:The Guest Services Supervisor will oversee the daily operations of the front office, ensuring that guests receive exceptional service, and that hotel policies and procedures are followed.Salary Range: $70,000 - $100,000 per yearKey Responsibilities:Operational Management:Supervise and coordinate the activities...
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Guest Services Supervisor
2 weeks ago
New York, New York, United States Conrad Hotels & Resorts Full timeAs a Guest Services Supervisor at Conrad New York Downtown, you will play a key role in delivering exceptional guest experiences and driving revenue growth through effective management of our Front Desk, Guest Services, PBX, Bell, and Door departments. Your responsibilities will include directing and administering Front Office operations, developing team...
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Guest Services Supervisor
7 days ago
New York, New York, United States The Greenwich Hotel Full timeThe Ideal Candidate: We are seeking a detail-oriented and organized individual with a passion for delivering exceptional customer service. Our ideal candidate will have previous experience working in a fast-paced environment and possess excellent problem-solving skills.Key Responsibilities: The Front Desk Supervisor will be responsible for ensuring seamless...
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Guest Service Supervisor
2 weeks ago
New York, New York, United States Holiday Inn Express Full timeJob Description:In this role, you will be responsible for leading our front office team to deliver exceptional guest experiences. You will oversee daily operations, manage staff performance, and maintain high standards of customer service.Key Responsibilities:Supervise front desk staff, providing guidance and support as neededMaintain accurate records,...
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Golden Nugget Guest Services Ambassador
3 weeks ago
New York, New York, United States Golden Nugget Hotels & Casinos Full timeAbout the RoleThe Front Desk Agent/DR Supervisor is an integral part of our guest services team, responsible for welcoming and providing friendly service to our guests. This position requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.In addition to providing exceptional guest...
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Guest Services Associate
1 month ago
New York, New York, United States Cipriani Full timeJob SummaryWe are seeking a dedicated and organized individual to fill the position of Guest Services Associate at Cipriani. As a Guest Services Associate, you will be responsible for providing exceptional guest service, managing hotel room reservations, and performing administrative tasks. A commitment to upholding the highest standards of customer service...
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Guest Services Representative
1 week ago
New York, New York, United States Navy Exchange Full time**Job Description:** We are seeking a Guest Services Representative to join our team at Navy Exchange. As a Guest Services Representative, you will be responsible for handling all stages of guest stays, accommodating special requests as needed and resolving issues that may arise. This includes front desk operations, lobby appearance, guest service-related...
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Guest Services Associate
1 month ago
New York, New York, United States The Greenwich Hotel Full timeWe are looking for a detail-oriented and customer-focused individual to serve as a Guest Services Associate. In this role, you will be responsible for ensuring that our guests have an exceptional stay with us. This includes cleaning and preparing guest rooms, responding to guest requests, and providing outstanding customer service.
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Guest Services Ambassador
1 week ago
New York, New York, United States Furnished Quarters Full timeDeliver Exceptional Guest ExperiencesFurnished Quarters, a leading LGBTQ+ diverse supplier of short-term housing, seeks a highly skilled Guest Service Specialist to join its team in New York City. As a key member of our guest services team, you will play a vital role in delivering an exceptional guest experience that aligns with our core values of care,...
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Guest Services Representative
3 weeks ago
New York, New York, United States California Pizza Kitchen Full time**Job Summary**Cooking up great experiences for our guests is a top priority at California Pizza Kitchen! As a Guest Services Representative, you will play a critical role in ensuring that every guest leaves feeling satisfied and eager to return. Your duties will include managing wait times, seating guests, and answering phone calls.A successful Guest...
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Guest Service Ambassador
1 week ago
New York, New York, United States Cipriani Full timeCipriani is seeking an experienced Luxury Guest Relations Coordinator to provide exceptional service to our esteemed guests. This role plays a crucial part in creating a memorable experience for VIP guests, ensuring their stay with us is truly unforgettable.Job Description:The Luxury Guest Relations Coordinator will be responsible for managing and monitoring...
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Guest Services Coordinator
7 days ago
New York, New York, United States James NoMad NYC Full timeJob Title: Guest Services CoordinatorAbout James NoMad NYC:At James NoMad NYC, we strive to provide exceptional guest experiences through attentive, courteous, and efficient service. Our team is dedicated to ensuring a memorable stay for our guests.Job Summary:The Guest Services Coordinator will be responsible for providing top-notch service to our guests...
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Catering Services Coordinator
1 week ago
New York, New York, United States Guest Services, Inc. Full timeCareer Overview: As a Catering Attendant at Guest Services, Inc., you will be responsible for providing exceptional customer service and ensuring the success of catered events. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities:Set up, break down, and...
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Guest Services Ambassador
7 days ago
New York, New York, United States Le Meridien Central Park Full timeAbout the RoleAs a Guest Services Agent at Le Meridien Central Park, you will play a crucial role in delivering exceptional guest experiences. Our team is dedicated to providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout.
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Guest Service Ambassador
1 week ago
New York, New York, United States Orchard Street Hotel Management, LLC Full timeJob Overview:We are seeking a skilled Guest Service Agent/Concierge to join our team at Orchard Street Hotel Management, LLC. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions with our guests.About the Role:The successful candidate will have excellent...
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Guest Service Representative
1 week ago
New York, New York, United States SpringHill Suites Midtown South Gramercy Full timeAbout the RoleWe are looking for a highly motivated and organized individual to fill the position of Guest Service Representative at our SpringHill Suites Midtown South Gramercy location.Salary: $45,000 - $60,000 per year, based on experience.Key Responsibilities:Deliver exceptional customer service, respond to guest inquiries and resolve issues...
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Guest Service Ambassador
4 weeks ago
New York, New York, United States Marriott International Inc Full timeJoin Our Team and Deliver Unforgettable Guest ExperiencesWe are looking for a talented Guest Service Ambassador to join our team at Marriott International Inc. This role involves delivering exceptional guest service, ensuring that every interaction with our hotel is memorable, and creating lifelong customers.Key Responsibilities:Greet and welcome guests...
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Guest Services Director
2 weeks ago
New York, New York, United States Conrad Hotels & Resorts Full timeThe Conrad New York, a top-rated 4-Star hotel, seeks a skilled Guest Services Director to lead the team in providing exceptional guest experiences.This upscale hotel boasts 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets, including a restaurant, rooftop bar, and in-room dining. Located in the heart of Lower Manhattan, it's...
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Guest Services Associate
1 week ago
New York, New York, United States Pier Sixty Full timeJob OverviewPier Sixty is seeking a highly skilled Guest Services Associate to join our team. This role involves providing exceptional service to guests by efficiently checking and returning their coats in a timely manner.Salary: $18.00 per hourKey Responsibilities:Prepare the coat check area with necessary items such as coat racks, tickets, and hangers...
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Guest Services Representative
7 days ago
New York, New York, United States Nubeluz by Jos Andrs Full timeAre you passionate about delivering exceptional guest experiences? Do you have what it takes to create lasting memories for our patrons?We are seeking a charismatic Guest Services Representative to join our Nubeluz by Jos Andrs team in New York. In this role, you will be responsible for providing top-notch service to our guests, ensuring that they feel...