Customer Service Representative

4 days ago


Meridian, Mississippi, United States Ryan Lynch - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Ryan Lynch - State Farm Agent. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our clients, providing exceptional service, and driving business growth.

Key Responsibilities
  • Client Relationship Management: Establish and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored solutions.
  • Customer Service: Provide prompt, accurate, and friendly service to clients, addressing their inquiries and concerns in a professional and courteous manner.
  • Insurance Solutions: Educate clients on insurance options, explaining coverage details and answering questions to ensure they make informed decisions.
  • Communication: Utilize excellent communication skills to effectively coordinate with clients, agency team members, and other stakeholders to meet business objectives.
Requirements
  • Customer Service Focus: Demonstrated commitment to delivering exceptional customer service, with a strong emphasis on building trust and rapport with clients.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner.
  • Problem-Solving: Proactive approach to problem-solving, with the ability to analyze situations and develop effective solutions.
Benefits
  • Competitive Compensation: Hourly pay plus commission/bonus structure, providing opportunities for growth and financial rewards.
  • Professional Development: Valuable career-building experience, with opportunities for advancement and professional growth within the agency.
  • Work-Life Balance: Paid time off (vacation and personal/sick days) and health benefits, supporting a healthy work-life balance.


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