Bilingual Patient Service Representative
1 month ago
We are a passionate team at Therapitas, dedicated to serving the Latino/Hispanic community. Our mission is to provide equal access to therapy services for all children in Oklahoma. We are a multi-disciplinary team of therapists and administrative staff working together to make a difference.
Job DescriptionWe are seeking a full-time bilingual patient representative to join our front desk team at our NW OKC office. The ideal candidate is a friendly, energetic, and outgoing individual with excellent communication skills and a problem-solving attitude. Our clinic is located inside the Shepherd Center at NW 23rd and Villa.
Key Responsibilities:- Greet patients, families, and guests with a warm smile
- Provide translation services for therapy and evaluation
- Answer phone calls and check-in patients promptly
- Schedule appointments and manage the clinic's schedule
- Assist the therapy team with day-to-day activities
- Perform light housekeeping to maintain a clean and welcoming environment
- Fluency in Spanish and English is required
- High School Diploma or equivalent
- Excellent verbal and written communication skills in both languages
- Ability to multitask and prioritize responsibilities
- Extensive computer experience and adaptability
- Health Insurance
- 401K matching after 1 year of employment
- PTO (10 days) available after 120 days
- 8 paid holidays
- 3 days of sick leave
- $16-18/hour depending on experience
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