Bilingual Patient Service Representative

1 month ago


Edmond, Oklahoma, United States Therapitas Full time
About Us

We are a passionate team at Therapitas, dedicated to serving the Latino/Hispanic community. Our mission is to provide equal access to therapy services for all children in Oklahoma. We are a multi-disciplinary team of therapists and administrative staff working together to make a difference.

Job Description

We are seeking a full-time bilingual patient representative to join our front desk team at our NW OKC office. The ideal candidate is a friendly, energetic, and outgoing individual with excellent communication skills and a problem-solving attitude. Our clinic is located inside the Shepherd Center at NW 23rd and Villa.

Key Responsibilities:
  • Greet patients, families, and guests with a warm smile
  • Provide translation services for therapy and evaluation
  • Answer phone calls and check-in patients promptly
  • Schedule appointments and manage the clinic's schedule
  • Assist the therapy team with day-to-day activities
  • Perform light housekeeping to maintain a clean and welcoming environment
Requirements:
  • Fluency in Spanish and English is required
  • High School Diploma or equivalent
  • Excellent verbal and written communication skills in both languages
  • Ability to multitask and prioritize responsibilities
  • Extensive computer experience and adaptability
Benefits:
  • Health Insurance
  • 401K matching after 1 year of employment
  • PTO (10 days) available after 120 days
  • 8 paid holidays
  • 3 days of sick leave
Compensation:
  • $16-18/hour depending on experience


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