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Accounting Operations Supervisor
2 months ago
Position Overview:
The Accounting Operations Supervisor plays a crucial role in managing the billing and Accounts Receivable functions for various payors.
Key Responsibilities:
This position involves guiding and supporting department personnel regarding billing practices and accounts receivable protocols while acting as a liaison with other departmental representatives.
The supervisor will oversee the billing, insurance, and collections teams to guarantee precise, comprehensive, and timely submissions and follow-ups on insurance claims, collections, discrepancies, and denials.
Training and Development:
Responsible for training new hires in the designated area, the supervisor will also engage in diverse tasks, including editing and report generation utilizing EHR and clearinghouse software.
Qualifications:
A degree in business administration, management, or accounting from an accredited institution is required, although extensive experience (five years) in patient financial services may substitute for formal education. Experience in revenue cycle leadership is preferred, along with a solid understanding of managing a patient accounting office.
Leadership Duties:
Direct supervision of staff within assigned units is essential. The supervisor will assist the Revenue Cycle Director in formulating necessary policies and procedures, ensuring that all personnel meet key performance indicators (KPIs) and departmental productivity standards.
Regular monitoring of billing edits and rejections is required, providing feedback to the original owner to initiate training, process enhancements, or real-time edits.
Performance Analysis:
Conduct analysis of Accounts Receivable to confirm that staff meet productivity targets, adjusting priorities as necessary to align with organizational or departmental objectives.
Review variances to report trends back to payors or the Managed Care Department for updates to the contract module.
Accurate reporting of denial trends is crucial, with feedback provided to the original owner for immediate corrective actions.
Reporting and Auditing:
Engage in complex activities involving the auditing, processing, and maintenance of daily reports. Assist in preparing reports that outline progress, adverse trends, and suitable recommendations.
Review various patient accounting transactions, including refunds, discounts, and write-offs, in accordance with established policies and procedures.
Collaboration:
Maintain effective communication with supervisors, managers, and department heads to coordinate efforts in resolving issues related to the collection of patient accounts receivable and outstanding insurance accounts receivable.
Stay informed about current legislative and regulatory changes affecting billing and collections, communicating updates to the billing and Accounts Receivable staff.
Technical Expertise:
Act as a technical resource for insurance claims, billing processes, and collection policies, ensuring that new work policies and procedures are communicated to employees as needed.
Additional duties may be assigned as required.
Work Schedule:
This is a full-time position, operating Monday through Friday from 8:00 AM to 5:00 PM.
Compensation:
This is a salaried, exempt position with a pay range of $52,000 to $76,000, commensurate with experience.
About Woman's Hospital:
Woman's Hospital is recognized as one of the largest specialty hospitals for women and infants in the United States, celebrated for our innovative programs and commitment to exceptional patient care.
Our organization consistently surpasses state and national benchmarks for patient satisfaction, making Woman's a distinguished workplace.
We are proud of our inclusive culture and commitment to diversity, ensuring that we do not discriminate based on any characteristic protected by law.
