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Operations Supervisor
3 months ago
Position Overview
The role of the Manager on Duty involves supporting the administration of fitness center operations to promote the club's success. This position requires collaboration with the General Manager and Assistant General Managers, overseeing personnel and ensuring an exceptional level of client service. The ideal candidate will possess a robust sales background, outstanding communication abilities, and the capacity to effectively address staff concerns.
Key Responsibilities
- Mentor and enhance staff performance
- Support sales initiatives
- Provide assistance to club management as needed
- Oversee staff and manage employee relations
- Maintain cleanliness and upkeep of the facility
- Procure supplies in accordance with budgetary guidelines
- Monitor and report on operational statistics
Required Qualifications
- Exceptional customer service aptitude
- Strong leadership and active listening skills
- Basic proficiency in computer applications
- Enthusiastic and dynamic personality
- Effective problem-solving capabilities
- CPR Certification is a plus
- High school diploma or GED equivalent is mandatory
- Must be at least 18 years old
Physical Requirements
- Frequent standing and walking throughout the shift
- Regular communication in person or via phone
- Occasional lifting of items weighing up to 50 lbs
- Possible exposure to hazardous materials