Customer Service Representative

24 hours ago


Bonita Springs, Florida, United States Goodwill Industries of Southwest Florida Full time

Job Description: Customer Service Representative

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Goodwill Industries of Southwest Florida. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving issues in a professional manner.

Duties and Responsibilities:

  • Provide outstanding customer service, responding promptly to customer inquiries and resolving issues in a professional manner.
  • Answer customer questions about store products, services, and promotions.
  • Maintain accurate records of customer interactions and transactions.
  • Work collaboratively with colleagues to achieve team goals and objectives.

Requirements:

  • Bachelor's degree or equivalent required; high school diploma preferred.
  • 1-2 years of customer service experience; previous retail experience a plus.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

Compensation:

The estimated annual salary for this position is $40,000 - $55,000, based on experience.

Benefits:

  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 403(b) retirement plan with company match.
  • Opportunities for career advancement and professional growth.

Why Join Us:

At Goodwill Industries of Southwest Florida, we value diversity, equity, and inclusion. We offer a supportive work environment, opportunities for professional development, and a commitment to making a positive impact in our community.



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