Sales and Customer Service Representative

3 days ago


Bonita Springs, Florida, United States Sherwin-Williams Full time
Overview of the Company

Sherwin-Williams is a leading global paints and coatings company that has been in business for over 150 years. We are committed to providing our customers with high-quality products and exceptional service.

About the Job

We are currently seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team. This role will be based in Store #2668, located at 3465-1 Bonita Beach Rd., Bonita Springs, FL 34134.

Job Description

The Sales and Customer Service Representative will be responsible for:

  • Providing exceptional customer service to meet and exceed customer expectations
  • Assisting customers in person and over the phone by determining their needs and presenting appropriate products and services
  • Building productive relationships with wholesale and retail customers
  • Processing sales transactions accurately and consistently with policies and procedures
  • Fulfilling sales goals on a monthly, quarterly, and yearly basis
  • Maintaining precise work order files and formulas
  • Pulling appropriate products from the sales floor or warehouse
  • Tinting and mixing products as needed to customer specifications
  • Stocking shelves and setting up displays
  • Cleaning store equipment
  • Loading/unloading delivery trucks
  • Assisting in making deliveries as needed
  • Maintaining in-stock and presentable condition assigned areas
  • Remaining knowledgeable on products offered and discussing available options
  • Complying with inventory control procedures
  • Suggesting ways to improve sales
Requirements

To be successful in this role, you must have:

  • A high school diploma or equivalent
  • At least one year of experience working in a delivery, retail, or customer service position
  • Previous work experience selling paint and paint-related products
  • Previous work experience operating tinting and mixing equipment
  • The ability to read, write, comprehend, and communicate in more than one language
  • The ability to lift and carry up to 50 lbs frequently and up to 70 lbs on occasion
  • The willingness to work all scheduled hours, including evenings and weekends
Salary and Benefits

The estimated salary for this role is $16.75 per hour. As a member of our team, you will also be eligible for a wide range of benefits, including health insurance, retirement plans, and paid time off.

Equal Employment Opportunity

Sherwin-Williams is an equal employment opportunity/affirmative action employer committed to diversity and inclusion. We welcome applications from qualified individuals who share our values and are passionate about delivering exceptional customer service.



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