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Healthcare Operations Supervisor
2 months ago
Position Overview: We are seeking a dedicated Healthcare Operations Supervisor to become an integral part of our team at miCare Health Centers. In this pivotal role, you will collaborate with the operations leadership team to ensure the seamless execution of projects while adhering to company standards. Your key responsibilities will encompass coordinating patient care initiatives, leading daily meetings, managing staff schedules, overseeing inventory management, and ensuring the clinic maintains a high standard of cleanliness.
Key Responsibilities:
- Operational Duties
- Coordinate and document all patient care activities.
- Facilitate daily meetings and provide updates.
- Ensure adherence to company policies and procedures.
- Manage IT-related requests.
- Develop and oversee staff schedules and timecards.
- Communicate effectively with vendors and address any issues.
- Manage inventory within established budgetary constraints.
- Provide both clinical and operational support.
- Assist with various administrative tasks.
- Oversee the recruitment and training of new team members.
- Implement workflows and address any concerns.
- Client Relations
- Address and resolve issues between clients, staff, and subsidiaries.
- Assist in resolving client inquiries and requests.
- Customer Engagement
- Follow up with both internal and external stakeholders.
- Escalate complex issues as necessary.
- Exemplify core values in customer interactions.
- Enhance patient care and foster relationships.
- Address complaints and ensure satisfactory resolutions.
Qualifications:
- Completion of a certified medical assistant program.
- Current Basic Life Support (BLS) Certification.
- A minimum of 3 years of clinical experience.
- At least 1 year of experience in a supervisory role.
- Familiarity with employment regulations.
- Proficiency in medical terminology.
- Strong computer proficiency.
- Demonstrated leadership and effective communication skills.
miCare Health Centers is committed to delivering primary care services to employees, effectively removing barriers to healthcare access. Join us in our mission to enhance employee wellness.
miCare Health Centers and EBMS, LLC are proud to be equal opportunity employers. All qualified candidates will be considered for employment.