Patient Care Coordinator I

1 week ago


Seattle, Washington, United States Fred Hutchinson Cancer Center (Fred Hutch) Full time
Job Summary

Fred Hutchinson Cancer Center is seeking a highly skilled Patient Care Coordinator I to join our team. As a key member of our patient care team, you will be responsible for coordinating patient appointments, communicating with patients and families, and ensuring a smooth transition between care settings.

Responsibilities
  • Schedule patient appointments and communicate with patients and families
  • Coordinate scheduling with other departments to ensure efficient patient flow
  • Work closely with patients, families, visitors, providers, and staff to identify needs and resolve problems
  • Update patient and caregiver contact information in EHR
  • Communicate with providers and staff regarding patient scheduling needs and treatment schedules
  • Manage and prioritize scheduling requests
  • Recognize emergency situations and initiate correct code procedures
  • Support the overall function of the department and may be required to take on additional duties
Qualifications

Required:

  • High school graduate or equivalent
  • Ability to work independently and prioritize concurrent responsibilities
  • Ability to communicate verbally and in writing in a clear and concise manner
  • Proficient in the use of word processing and data entry in a Windows-based environment
  • Demonstrated customer service skills
  • Ability to solve complex problems and meet patient needs

Preferred:

  • Bachelor's degree (BA or BS)
  • Minimum of 2 years of experience in a patient care setting
  • Experience with Epic or other scheduling and registration software


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