Patient Care Coordinator I
1 week ago
Fred Hutchinson Cancer Center is seeking a highly skilled Patient Care Coordinator I to join our team. As a key member of our patient care team, you will be responsible for coordinating patient appointments, communicating with patients and families, and ensuring a smooth transition between care settings.
Responsibilities- Schedule patient appointments and communicate with patients and families
- Coordinate scheduling with other departments to ensure efficient patient flow
- Work closely with patients, families, visitors, providers, and staff to identify needs and resolve problems
- Update patient and caregiver contact information in EHR
- Communicate with providers and staff regarding patient scheduling needs and treatment schedules
- Manage and prioritize scheduling requests
- Recognize emergency situations and initiate correct code procedures
- Support the overall function of the department and may be required to take on additional duties
Required:
- High school graduate or equivalent
- Ability to work independently and prioritize concurrent responsibilities
- Ability to communicate verbally and in writing in a clear and concise manner
- Proficient in the use of word processing and data entry in a Windows-based environment
- Demonstrated customer service skills
- Ability to solve complex problems and meet patient needs
Preferred:
- Bachelor's degree (BA or BS)
- Minimum of 2 years of experience in a patient care setting
- Experience with Epic or other scheduling and registration software
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