Multilingual Wholesale Product Specialist with Excellent Customer Service Skills

3 days ago


Royal Oak, Michigan, United States Sherwin-Williams Full time

Job Description:

Company Overview:

Sherwin-Williams is a leading provider of paints, coatings, and related products. We are committed to helping our employees and their families live healthier, save smarter, and feel better. Our mission is to provide a wide range of world-class benefits designed for you, from retirement to health care, from total well-being to your daily commute.

Job Summary:

We are seeking a skilled and enthusiastic Multilingual Wholesale Product Specialist to join our team. In this role, you will work closely with commercial paint customers to determine their needs, answer their questions, and recommend the right solutions. You will also be responsible for promptly resolving any customer concerns and ensuring maximum client satisfaction.

Key Responsibilities:

  • Customer Service: Provide excellent customer service to commercial paint customers, answering their questions and resolving any concerns in a timely and professional manner.
  • Product Knowledge: Maintain a deep understanding of our products and services, including their features, benefits, and applications.
  • Sales: Meet or exceed sales goals on a monthly, quarterly, and yearly basis by identifying and pursuing new business opportunities and building strong relationships with customers.
  • Inventory Management: Maintain accurate and up-to-date inventory records, ensuring that products are stocked and stored properly.
  • Operations: Perform a variety of tasks, including loading and unloading delivery trucks, cleaning equipment, and maintaining store displays.

Requirements:

  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Experience: At least one year of experience in sales, customer service, or a related field.
  • Languages: Fluency in English and Spanish; other languages an asset.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

Benefits:

  • Compensation: $19 per hour, with opportunities for advancement and increased earnings.
  • Benefits Package: Comprehensive benefits package, including health, dental, and vision insurance, 401(k) plan, and paid time off.
  • Training and Development: Opportunities for ongoing training and development, including workshops, conferences, and online courses.

Salary: $19 per hour.

Location: Store #1347, 4622 Delemere, Royal Oak, MI 48073.



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