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Customer Service Representative
1 month ago
We are seeking a highly skilled and customer-focused Member Services Representative to join our team at Michigan Educational Credit Union. As a key member of our staff, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities- Maintain and open credit union accounts, including Individual Retirement Accounts
- Assist members with various credit union services and products
- Process wire transfers, stop payments, travel notices, address changes, and check orders
- Provide support with legal accounts and answer member inquiries via phone, email, and online services
- Perform other related duties as assigned
- Experience with DNA/Fiserv preferred
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
We offer a generous benefits package, including affordable medical, dental, and vision coverage, paid holidays, vacations, a 401(k) plan, employer profit sharing contributions, and flexible spending accounts.
Starting salary is $17.95 per hour, negotiable based on experience.