PC Systems Administrator

3 weeks ago


Miami, Florida, United States U.S. Courts Full time
Job Summary

The PC Systems Administrator will perform work related to workstation and server administration, end-user support, system and application maintenance and troubleshooting, and computer security.

Key Responsibilities
  • Recommend, install, configure, and provide technical support for complex administrative and operations specific national applications.
  • Maintain version applicability and local functionality of user applications, such as MS Windows, MS Office, and Adobe.
  • Provide technical support and oversee maintenance of telephone systems, courtroom technology, and audio/visual systems.
  • Determine and recommend computer software or hardware required to install new systems or applications or alter existing systems/applications.
  • Analyze, isolate, and solve complex system problems utilizing technical resources.
  • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, and all configurations.
  • Determine hardware and/or software requirements and recommend changes to improve systems and configurations.
  • Maintain, install, and update desktop computers, including new product evaluation and software compatibility analysis.
  • Maintain automated management systems for imaging, software updates, and patch management.
  • Maintain computer security resources on all workstations, including anti-virus and firewall systems.
  • Maintain computer and printer inventory, and software licenses.
  • Prepare written instructions for users and IT staff which are clear and effective.
  • Train users to work with computer systems and programs.
  • Prepare reports and memoranda regarding complex automation issues with a focus on the reader.
Requirements
  • Two years of specialized experience; or completion of the requirements for a bachelor's degree from an accredited college or university in a related field of study.
  • Mastery of the latest available electronic technology and hardware and software programs.
  • Knowledge of telephone and wireless systems.
  • Skill in performing routine hardware maintenance.
  • Ability to implement, operate, and document information technology systems considering both hardware and software issues.
  • Skill in training court personnel in relevant hardware and software programs.
  • Ability to train users, build and maintain hardware images and build anti-virus and other security concerns on the desktop.
  • Knowledge of custom off-the-shelf computer hardware and software programs.
  • Knowledge of computer processes and capabilities, including a general understanding of case management systems.
  • Ability to perform software and hardware maintenance and troubleshooting.
Working Conditions

The PC Systems Administrator will work in a fast-paced environment with multiple priorities and deadlines. The incumbent will be required to work independently and as part of a team to achieve goals and objectives.

The PC Systems Administrator will be required to travel to various locations to provide technical support and training.

The PC Systems Administrator will be required to work a standard 40-hour workweek, with occasional overtime as needed.

The PC Systems Administrator will be required to maintain a high level of technical expertise and stay up-to-date with the latest technologies and trends.


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