Family Services Coordinator

1 week ago


Los Angeles, California, United States Crystal Stairs Full time

Join Crystal Stairs as a Family Services Coordinator and make a difference in the lives of families.

About the Job:

This role involves determining eligibility and assisting parents access child care programs and services. Key responsibilities include determining eligibility, processing enrollment, and certification of families qualified for subsidized child care.

Key Responsibilities:

  • Eligibility Determination: Determine eligibility for subsidized child care programs, process enrollment, and certify families qualified for services.
  • Client Support: Conduct appointments to assess family eligibility, collect documents, and explain program rules.
  • Schedule Interviews: Schedule and conduct timely interviews to facilitate family enrollment or continuation of services.
  • Client Management: Manage client activities and changes for approximately 175+ clients, ensuring quality, accuracy, and program integrity.

Salary and Benefits:

$62,000 per year, plus benefits including medical/dental/vision, 401k matching, and paid time off.

Required Skills and Qualifications:

  • Bachelor of Science/Arts degree from an accredited university or equivalent preferred. Experience working with families receiving subsidized childcare or other social support services preferred.
  • Knowledge and Skills: Knowledge and competency with using County Welfare Department applications and other database applications. Knowledge of County, State and Federal program requirements for Alternative Payment and Child Care Subsidy Programs.
  • Ability to Analyze and Problem Solve: Ability to analyze and problem solve, as well as accuracy and an ability to produce in a timely manner.


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