Practice Manager

2 weeks ago

Orlando, Florida, United States Advanced Veterinary Care Full time
Job Title: Practice Manager

We are seeking a highly skilled and experienced Practice Manager to join our team at Advanced Veterinary Care. As a Practice Manager, you will play a vital role in the day-to-day operations of our hospital, providing technical support, training, and mentorship to our team.

Key Responsibilities:
  • Maintain and uphold the core values and mission statement of AVC
  • Work with the Medical Director to provide leadership for the clinical team and optimize daily workflow
  • Be aware of the hospital climate and be on-site and available to all employees
  • Take a proactive approach to influence a positive and collaborative work environment
  • Be responsible for employee assessment, engagement, and retention
  • Connect with associates regularly to ensure consistent communication and provide performance reviews
  • Lead the support staff team through development and mentorship, fostering great relationships with direct reports
  • Manage work schedules for all associates
  • Participate in onboarding new hires and facilitate all new hire paperwork
  • Address client concerns and develop client management strategies
  • Maintain a set of employment policies and employee manual
  • Develop and grow hospital marketing program
  • Be responsible for maintaining hospital inventory
  • Build up and maintain relationships with the surrounding veterinary community
Requirements:
  • CVPM or Bachelor's degree
  • Two years in a management role
  • Advanced computer skills and the ability to become proficient in the use of practice management software (Ezyvet)
  • Organized, independent, and excellent communicator
  • Empathetic and respectful to teammates and clients
Benefits:
  • Benefits advisor for employees (for health care, retirement, or general financial planning)
  • Access to mental healthcare, mindfulness, and self-care resources (through our employee assistance program)
  • Medical, dental and vision plans
  • Other voluntary insurance benefits such as life, disability, health savings accounts available
  • 401K and 401k matching retirement planning
  • Flexible work schedules
  • Competitive paid time off
  • Employee discounts (including pet insurance premiums, products, and services)
  • Educations resources (atDOVE, VETgirl, VIN and major veterinary journals)
  • Support of professional development and allowance for CE (for licensed staff)

We are an Equal Opportunity Employer and a Drug Free Workplace. All offers of employment at Advanced Veterinary Care are contingent upon clear results of a thorough background check and drug screening. Background checks and drug screening will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.

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