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Customer Service Associate

2 months ago

Little Rock, Arkansas, United States Blue Restaurant Group Full time

Position Overview: As a vital member of the Blue Restaurant Group, you will be responsible for providing exceptional service to our guests. Your role as a cashier is crucial in creating a welcoming atmosphere and ensuring smooth financial transactions.

Key Responsibilities:

  • Warmly greet and assist guests, establishing a positive rapport from the moment they arrive.
  • Accurately process various payment methods, including cash, credit, and digital transactions, while maintaining a high level of attention to detail.
  • Provide guests with accurate change and receipts, ensuring clarity and transparency in all financial dealings.
  • Address and resolve customer inquiries and complaints in a courteous manner, escalating issues to management when necessary.
  • Maintain a tidy and organized cashier area to promote efficiency and a pleasant work environment.
  • Collaborate with kitchen staff and servers to ensure timely and accurate order processing, effectively communicating any special requests.
  • Stay updated on menu offerings, pricing, and promotions to provide informed recommendations to guests.
  • Adhere to company policies regarding cash handling, safety protocols, and food safety standards.
  • Assist with other front-of-house tasks as needed, such as managing reservations and supporting takeout services.

Qualifications:

Required:
  • Must be legally authorized to work in the United States.
Preferred:
  • At least 16 years of age.
  • High school diploma or equivalent preferred.
  • Ability to lift up to 20 lbs comfortably.
  • Availability to work weekdays, weekends, and overtime as needed.