Ticket Sales Executive
3 weeks ago
We're looking for an experienced Ticket Sales Executive to join our team. As a critical member of our sales team, you'll be responsible for selling new season ticket accounts and retaining a portion of season ticket accounts that you personally sold from previous years. This role involves generating group ticket sales by bringing in new accounts and maintaining a relationship with these accounts to retain them annually. You'll provide ongoing communication via telephone, email, and mail correspondence to generate new business through calling prospects assigned through the lead model, lapsed Season Seat Holders, and accumulated leads from past seasons. You'll promote the sale of new and renewal season and group tickets.
Key Responsibilities:
• Generate group ticket sales by bringing in new accounts and maintaining a relationship with these accounts to retain them annually.
• Provide ongoing communication via telephone, email, and mail correspondence to generate new business through calling prospects assigned through the lead model, lapsed Season Seat Holders, and accumulated leads from past seasons.
• Promote the sale of new and renewal season and group tickets.
• Maintain contact with all renewed season ticket accounts as well as all group accounts to provide superior service with a focus on retaining accounts from year-to-year.
• Build relationships with accounts through organized meet and greet sessions at the Season Seat Holder Headquarters, seat visits, video, and call campaigns.
• Follow up on all sales leads to sell new season ticket and group accounts, assign seat locations to new season ticket accounts and group accounts, secure and process all payments of new season and group ticket accounts.
Requirements:
Excellent customer service, communication, and interpersonal skills are essential. The ideal candidate should have one to three years of experience in ticket sales.
Estimated Salary Range: $50,000 - $65,000 per year.
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