Ticket Sales Associate

3 weeks ago


Milwaukee, Wisconsin, United States AEG Full time
About the Role

We are seeking a highly skilled Ticket Sales Associate to join our team at American Family Field. As a Ticket Sales Associate, you will be responsible for maximizing individual ticket sales using the Tickets.com ticketing system, while providing exceptional customer service to fans.

Key Responsibilities
  • Maximize individual ticket sales using the Tickets.com ticketing system
  • Provide exceptional customer service to fans in person and over the phone
  • Demonstrate a strong knowledge of ticket promotions and clearly communicate all related ticket products and American Family Field information
  • Demonstrate strong techniques and strategies to up-sell and cross-sell on all inbound inquiries
Requirements
  • 1+ years of experience in customer service
  • Exceptional communication, time management, and organizational skills
  • Prior cash handling experience preferred
About Our Team

Our team is passionate about providing exceptional service to our fans and creating an inclusive and engaging culture that fosters excellence, collaboration, and ingenuity. We operate at the highest standard of excellence, investing in the development of our staff across all levels and embracing differences through a culture of respect and understanding.

What We Offer
  • A highly competitive salary: $45,000 - $60,000 per year
  • Ballpark discounts
  • Recognition program and incentives
  • Diversity, equity, and inclusion training and development
Become Part of Our Crew

As a member of our team, you will have the opportunity to work in a fast-paced environment with a dynamic group of professionals who are dedicated to providing exceptional service to our fans. If you are passionate about customer service and are looking for a challenging and rewarding role, we encourage you to apply.



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