Bilingual Customer Support Specialist

1 week ago


Benton, Arkansas, United States Rena Gilliam Allstate Insurance Full time
Position Overview

We are in search of a Bilingual Customer Support Specialist to enhance our esteemed service team.

**Attractive Hourly Compensation + Additional Service Bonuses and Commission Potential**

Rena Gilliam Allstate Insurance is expanding. We have established ourselves as one of the largest insurance agencies in Arkansas and the Southeast Region, and our growth journey continues.

Our exceptional service team is the cornerstone of our achievements. We are looking for a dedicated individual to become a valued member of our award-winning service team.

Could this be you?

We provide a competitive base salary along with comprehensive benefits (details below), bonuses, and incentives, all supported by outstanding training and resources in the industry.

We pride ourselves on being a family-oriented workplace where hard work is balanced with enjoyment.

The ideal candidate possesses a positive attitude, an outgoing demeanor, and a knack for connecting with others. Stellar computer skills, the ability to manage multiple tasks, and a genuine passion for assisting others are essential.

Successful candidates will have the drive to excel and adhere to our proven success framework.

**If the qualities mentioned do not resonate with you, we kindly ask you to reconsider your application.**

We strive for excellence and take great care of our clients, ensuring we uphold the Good Hands promise every day.

Interested in learning more about a career with one of the leading insurance agencies in the region?

We welcome your resume for consideration.


Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Health Coverage

Dental Coverage

Vision Coverage

Life Insurance

Disability Coverage

Monday to Friday Schedule

Opportunities for Career Advancement

Retirement Savings Plan

Evenings Off

Paid Time Off (PTO)

Hands-on Training


Key Responsibilities
  • Support our expanding customer service team by reinforcing our customer-centric culture and processes.
  • Identify potential gaps in customer coverage to better safeguard their families and refer them to our sales department.
  • Deliver exceptional customer service with empathy on complex service issues.

Qualifications
  • Must currently reside in the surrounding area.
  • Must possess an upbeat, positive, and enthusiastic attitude with a genuine passion for helping others.
  • Excellent communication and interpersonal skills are required.
  • Above-average computer proficiency is necessary.
  • Ability to advise customers on their risks and provide effective solutions.
  • Must be a team player with a positive attitude and the ability to collaborate effectively with colleagues.


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