Assistant General Manager

4 weeks ago


Toledo, Ohio, United States KidStrong Toledo Full time
Job Title: Assistant General Manager

At KidStrong Toledo, we are seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our leadership team, you will play a vital role in fostering a culture of learning and development for our Coaches and Families, while delivering key business results such as sales performance and lowering member attrition.

Responsibilities:
  • Center Operations: Understand the center's key KPIs and financials to make informed and responsible business decisions. Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
  • Sales: Maintain flawless lead management by conducting call drives to new and existing leads in the Centers CRM tool. Finalize sales and bookings generated through online self-sign up flow.
  • Leadership: Foster a coaching culture by seeing something, saying something. Continuously assess and document Coaches based on the KidStrong Coach DNA profile and class quality.
Requirements:
  • Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old.
  • Comfortable speaking to parents/guardians regarding various topics.
  • Achieve Coach Certification through the HQ Training and Certification team.
  • Complete training through LearnUpon as required by the HQ Training and Certification team.
Competencies:
  • High Standards: Establishes and holds high standards.
  • Natural Leader: Creates culture, takes initiative.
  • Leads by Example: Sets tone through actions.
  • Passionate: Stays focused on the KidStrong Goals.

We are looking for a talented, welcoming, and engaging leader who is focused on delivering an exceptional experience for the kids, families, and team members. If you are a motivated and experienced professional with a passion for working with children, we encourage you to apply for this exciting opportunity.


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