Customer Service Representative
2 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service support to clients and vendors.
Key Responsibilities:- Provide answers to questions and provide resource information as needed
- Responsible for gathering detailed information, running verification checks, certificate of insurance tracking, W-9 verifications, and other pre-registering duties
- Answer phone calls, assist all callers with setting up profiles, updating membership subscriptions, and collecting any data needed for their account
- Follow-up with clients who have left messages, subscriptions that need updating enrollment verifications
- Respond to customer emails and chats in a professional and friendly manner
- Communicate with customers via phone, email, and chat
- Provide knowledgeable answers to questions about product, pricing, and availability
- Data entry in various platforms
- Two or more years of customer service experience
- Strong interpersonal skills including strong active listening skills, ability to receive and give feedback, and goal-oriented
- Computer experience and knowledge of MS Word, Excel, and Outlook
- Excellent phone etiquette, verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize workload
- Possesses problem-solving skills as well as being able to make logical decisions
- Ability to work with deadlines and meet them by their due date
- HS Diploma/ GED
- Medical, Dental, and Vision Insurance
- 401k
- Oregon Sick Pay
- Paid Leave Oregon
- Term Life and Short-Term Disability
We offer a competitive wage and a comprehensive benefits package. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Tualatin, Oregon, United States Ascentec Engineering Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Ascentec Engineering. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their...
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Tualatin, United States Motion & Flow Control Products Full timeWhether you are a warehouse beginner or an expert there is a place for you at MFCP! Join a rapidly growing & family-oriented company with plenty of room to grow your career. We provide training and pay progression plans, generous educational reimbursement, plenty of paid time-off and competitive retirement and medical benefits. Earn extra bonuses in your...
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Tualatin, United States Randstad North America, Inc. Full timeDo you have experience with customer service and have worked in a warehouse office? If so we are looking for experienced candidates who have done a variety of responsibilities in a warehouse ranging from dispatching, filing, invoicing, and working wi Customer Service Representative, Customer Service, Warehouse, Representative, Retail, Staffing
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
1 month ago
Tualatin, Oregon, United States Ascentec Engineering Full timeAbout Ascentec EngineeringAscentec Engineering is a leading provider of innovative solutions in the machining industry. We are committed to delivering exceptional customer service and support to our clients.Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. The successful candidate will be...
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Customer Service Representative
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Tualatin, Oregon, United States Paul Barton - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...
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