Business Operations Coordinator
1 week ago
The Sales Assistant plays a pivotal role in ensuring seamless operational processes within Cetera Investment Services LLC. Key responsibilities include:
Transaction Processing- Accurately reviewing transactions for completeness, accuracy, and compliance issues
- Maintaining a detailed record of processed transactions through established control measures
- Correcting inaccuracies or missing information in transactions, involving communication with Advisors as necessary
- Providing ongoing training to Advisors on operational matters
- Responding to inquiries from supervisors, sales managers, program staff, bank management, and clients
- Managing office supplies, marketing materials, new business forms, and business cards
- Communicating reorder requests to the appropriate manager
- Tracking the status of requested materials
- Processing trades in a timely manner and forwarding them to supervisors for processing
- Assisting in resolving suspended trades to enable processing and forwarding to supervisors
- Preparing notes or cover memos to clarify unusual trades and follow up on unresolved issues
- Monitoring the status of each trade
- Providing guidance on completing paperwork, such as setting up new accounts and unusual trade documentation
- Clarifying program procedures
- Supplying employment and licensing paperwork to new Advisors, reviewing it once complete, and forwarding it to the home office for processing
- Attending all sales meetings
- Assisting Advisors with telemarketing efforts
- Calling the existing customer base to develop:
- New business
- Cross referrals
- Delivering high-quality customer service
- Calling supplemental lists to schedule appointments for Advisors
Requirements:
- Bachelor's Degree (preferred)
- Strong interpersonal skills and ability to work with diverse groups of bank personnel and customers
- Dependability, accuracy, and strong attention to detail are essential
- Ability to exercise good judgment, accept responsibility, and handle confidential information
Applicants should attach a copy of their resume with their application.
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