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Patient Services Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Patient Services Representative to join our Cancer Services team at Overlake Medical Center.
Key Responsibilities- Provide exceptional customer service to patients and their families, ensuring a positive experience throughout their visit.
- Coordinate communications among staff, patients, and providers to facilitate a smooth check-in process.
- Collect and distribute patient records, ensuring accurate and timely documentation in the electronic medical record system (Epic).
- Perform various administrative tasks, including scheduling, records management, and data entry.
- Develop and maintain strong relationships with patients, families, and healthcare providers to ensure seamless communication and care coordination.
- Bachelor's degree in a related field or equivalent experience.
- Minimum 1 year of experience in a medical office or administrative setting, preferably in a customer-facing role.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficient in computer software applications, including electronic medical records systems.
- We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
- Our team is dedicated to providing exceptional patient care and service, and we are committed to creating a positive and supportive work environment.
- We offer opportunities for professional growth and development, including training and education programs.
- We value diversity, equity, and inclusion, and are committed to creating a workplace that is welcoming and inclusive for all employees.
