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Supportive Housing Case Manager

2 months ago

San Diego, California, United States SERVING SENIORS Full time
Job Overview

Position Title: Health & Social Services (HSS) Case Manager

Grade Level: P1-P3

FLSA Classification: Non-Exempt

Department: Health & Social Services

Employment Type: Regular, Full-Time

Daily Hours: 8

Reporting Structure: Reports to HSS Program Manager

Organizational Overview:

Founded in 1970, Serving Seniors is dedicated to assisting low-income seniors in San Diego County to combat poverty through comprehensive support services. Our mission encompasses a holistic approach, providing essential services such as meals, housing assistance, health care, and social engagement activities. Our flagship wellness center is a unique facility that integrates various supportive services, operating year-round to cater to the needs of older adults.

Mission Statement: Our goal is to empower seniors facing poverty to lead healthy and fulfilling lives.

Vision Statement: We envision a community where all seniors, irrespective of their financial status, can thrive, engage meaningfully, and have a secure place to call home.

Core Values:

  • Advocacy: Championing the needs of older adults at all levels.
  • Person-Centered Approach: Focusing on the individual and providing tailored support.
  • Integrity: Upholding honesty and transparency in all interactions.
  • Compassion: Committing to understanding and serving with empathy.
  • Impact: Evaluating our programs to ensure meaningful outcomes for those we serve.
  • Inclusivity: Fostering an environment that embraces diversity and authenticity.

Position Purpose:

The HSS Case Manager plays a crucial role in delivering high-quality services to seniors aged 55 and above. This position involves providing tailored social services, health care, and support to enhance the daily living of older adults.

Key Responsibilities:

  • Deliver intensive case management services from initial contact through to housing placement.
  • Collaborate with a multidisciplinary team to ensure comprehensive client support.
  • Facilitate the transition of clients from homelessness to stable housing.
  • Develop expertise in the Coordinated Entry System (CES) and related tools.
  • Engage with property management to resolve tenancy issues and prevent evictions.

Essential Duties:

  • Connect clients with both internal and external resources.
  • Act as a liaison between clients and community service providers.
  • Maintain updated listings of community resources.
  • Provide advocacy and outreach to enhance community engagement.
  • Manage a caseload effectively, balancing walk-in and scheduled appointments.
  • Develop and implement individualized care plans for clients.
  • Conduct assessments as necessary.
  • Represent the organization at community meetings focused on senior issues.
  • Ensure timely and accurate documentation of client interactions and referrals.

Qualifications:

A Bachelor's degree is preferred, or an equivalent combination of education and experience relevant to the role. A background in social work is advantageous. Bilingual skills in Spanish are preferred.

Preferred Skills:

  • Strong analytical and communication skills.
  • Ability to maintain professional boundaries and integrity.
  • Proficient in problem-solving and critical thinking.
  • Capacity to work independently and collaboratively.
  • Excellent organizational skills and proficiency in relevant software.

Work Environment:

The ideal candidate should be capable of fulfilling the physical demands of the role, with or without reasonable accommodation. Regular exposure to a standard office environment is expected.

Compensation: $23 to $25 per hour, depending on experience.

This organization is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable law.