Housing Stability Case Manager

2 weeks ago

San Diego, California, United States NAMI San Diego Full time
About the Role

NAMI San Diego & Imperial Counties is seeking a skilled Housing Stability Case Manager to join our team. As a key member of our I-15 Encampment Resolution Program, you will work closely with unhoused and recently housed individuals to provide comprehensive support and guidance.

Key Responsibilities
  • Conduct daily in-person field outreach and visits to recently housed neighbors at scattered sites.
  • Rapidly respond to self-referrals, referrals from providers, and community referrals.
  • Link, case-manage, and provide transportation to unhoused or recently housed neighbors to housing or community supports based on their goals and interests.
  • Refer and coordinate shelter and program referrals, and engage in care coordination.
  • Support clients to attain documents required for housing and employment.
  • Ensure all clients have health insurance, are connected with primary care, have mental health and SUD treatment if necessary, and are actively working towards sustainable income.
  • Develop and sustain positive landlord relationships.
  • Support clients in family and loved one mediation and family reunification coordination.
  • Work collaboratively with local service providers to ensure a smooth transition from unhoused status into interim housing and permanent housing.
Requirements
  • Lived or work experience in one of the ideal candidate requirements above or willingness to complete required training and/or certifications within the first 6 months of employment.
  • Bachelor's degree in psychology, sociology, or a related field, or work experience that can qualify as expertise equivalent to education.
  • Satisfactory driving record and willingness to operate company vehicles.
  • Ability to communicate effectively, verbally and in writing.
  • Basic knowledge of computer software (Microsoft Office, Word, Excel) and web navigation.
  • Demonstrated ability to maintain confidentiality.
  • Ability to arrive on time for work and demonstrate reliable and consistent attendance.
About NAMI San Diego

NAMI San Diego & Imperial Counties is a nonprofit organization that provides free education, support services, and advocacy to improve the quality of life of everyone affected by mental illnesses. We are a peer-run organization, and lived experience in being unhoused or having a serious mental illness (SMI) or substance use disorder (SUD) is preferred.

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