Pediatric Clinic Representative

3 days ago


Bothell, Washington, United States Allegro Pediatrics Full time
Patient Services Representative Job Description

At Allegro Pediatrics, we are seeking a highly skilled and compassionate Patient Services Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients and their families, ensuring a positive and welcoming experience at our clinics.

Key Responsibilities:
  • Scheduling and Coordination: Answer phones, schedule appointments, and verify patient demographics using our current Practice Management system.
  • Front Desk Operations: Check patients in and out, troubleshoot issues, and maintain a working understanding of policies and procedures.
  • Insurance and Financial Management: Verify and scan patient insurance, collect co-pays, and post on accounts.
  • Communication and Teamwork: Maintain a positive attitude, communicate effectively with staff, managers, directors, and providers, and work collaboratively as part of a team.
Requirements:
  • Customer Service Experience: Previous experience in customer-facing roles, with a focus on providing excellent service and resolving issues.
  • Technical Skills: Proficiency in computer navigation, task management, and working with multiple software programs.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Organizational and Time Management Skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.


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