Human Services Program Coordinator

1 week ago


Malden, Massachusetts, United States Triangle, Inc Full time
Job Summary

We are seeking a highly motivated and experienced Human Services Program Coordinator to join our team at Triangle, Inc. This is a full-time, salaried position that requires a strong background in human services, supervision, and case management.

Key Responsibilities
  • Supervise staff of Community Coordinators and lead the delivery of community-based employment and activities aligned with Community Based Day/Employment Supports models
  • Assist with the training and orientation of new staff for software systems, programming components, and program-related logistics
  • Coach staff to provide individualized support and problem-solving for participants and their families
  • Provide monthly, one-on-one documented supervision with Community Coordinators; enforce attendance and progressive disciplinary procedures as necessary
  • Ensure and maintain proper staff to participant ratios; provide direct care as needed
  • Coordinate with Site Manager and staff to create and implement monthly schedules and employment schedules for program; solicit and provide feedback on a consistent basis to improve quality of services
Requirements
  • High school diploma or equivalent
  • Bachelor's Degree in related field preferred; may substitute with combination of prior experience/credentials
  • Direct care experience required
  • One to two years in a supervisory role and/or case management preferred
  • Willingness to cold call companies/businesses/organizations to create volunteer and employment opportunities
  • State/Federal background check
  • Massachusetts Driver's License and clean driving record
Working Conditions

The work environment is usually moderate, with occasional need to stand, walk, sit, use hands and fingers to handle objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, talk or hear, taste or smell. The employee must occasionally lift and/or move up to 25 pounds.



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