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Seafood Operations Leader
2 months ago
The Seafood Department Supervisor plays a vital role in the effective management of the seafood section, assisting in the scheduling and oversight of team members while ensuring the smooth operation of daily activities.
Key Responsibilities- Team Supervision: Oversee and assign tasks to seafood team members, ensuring efficient workflow.
- Training and Development: Collaborate with the team trainer to cultivate a high-performing team, minimizing turnover through effective training of new staff.
- Customer Relations: Address and resolve challenging customer inquiries and situations promptly.
- Operational Standards: Ensure compliance with health and safety regulations, including food safety protocols.
- Performance Management: Conduct thorough performance evaluations and provide constructive feedback to team members.
- Team Environment: Foster a positive atmosphere of teamwork, respect, and high morale.
- Exceptional communication skills with a focus on leadership and team development.
- In-depth knowledge of seafood products and related procedures.
- Strong interpersonal skills to build relationships with customers and team members.
- Ability to prioritize tasks and delegate effectively.
- Proficient in Microsoft Office and operations-related applications.
- A minimum of 12 months of retail experience is required.
- Must be capable of lifting up to 50 pounds.
- Ability to stand or walk for 6-8 hours during a workday.
- Comfortable working in a wet and cold environment.
This position is essential for maintaining the high standards of Whole Foods Market - Midtown East (57th Street) and ensuring a delightful shopping experience for our customers.
