Technical Support Professional
3 weeks ago
About the Role: As a key member of our team, you will play a vital role in ensuring customer satisfaction by resolving technical equipment problems via telephone or at customer sites. You will work closely with customers to improve their production processes and represent the company in a professional manner.
Key Responsibilities:\
- Evaluate, analyze, diagnose and solve technical equipment problems.
- Ensure equipment improves customer production.
- Repair system level problems at customer sites.
- Represent the company to the customer and ensure customer satisfaction.
- Assure operational quality of system equipment.
- Coordinate actions with customers to minimize downtime.
- Provide assistance to Installation Engineers in resolving problems.
- Prepare field service reports and provide documentation on recurring problems.
- Build positive relationships with customers and increase customer satisfaction by resolving complex requests and issues.
- Develop and handle return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done efficiently.
Requirements: Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years. The company offers a comprehensive benefits package, including medical, dental, vision, life insurance, 401(K), employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities, financial planning benefits, wellness benefits, paid time off, paid company holidays, and family care and bonding leave. Salary: $52,300.00 - $88,900.00 per year.
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Technical Support Professional
2 days ago
Taylor, Texas, United States Disability Solutions Full timeCompany OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies.The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we...
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Technical Support Specialist
3 weeks ago
Taylor, Texas, United States Disability Solutions Full timeAbout the RoleEarn a competitive salary of $85,000 per year as a Customer Support Engineer with Disability Solutions. As a key member of our team, you will provide technical support and resolve complex issues for our customers.Key Responsibilities:Evaluate, analyze, diagnose, and solve technical equipment problems via telephone or at customer sites.Ensure...
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Technical Support Specialist
2 days ago
Taylor, Texas, United States Disability Solutions Full timeCompany OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Our innovative ideas and devices are advancing humanity, and our expert teams of physicists, engineers, data scientists, and problem-solvers work together with leading technology providers to accelerate the delivery of tomorrow's electronic...
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Technical Support Specialist
3 weeks ago
Taylor, Texas, United States Disability Solutions Full timeAbout UsWe are a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies.No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us.We invent systems and...
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Taylor, Texas, United States FST Technical Services Full timeJob OverviewFST Technical Services, a leading provider of technical services, is seeking an experienced Welding and Inspection Professional to join our team in Taylor, TX.The selected candidate will perform quality assurance testing of semiconductor processing systems and equipment, supporting liquids, gases, chemicals, and solvents in a manufacturing...
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Technical Service Expert
2 days ago
Taylor, Texas, United States Disability Solutions Full timeJob SummaryA Customer Support Engineer plays a critical role in ensuring customer satisfaction by evaluating, analyzing, diagnosing and solving technical equipment problems via telephone or at customer site.Key Responsibilities:Evaluate, analyze, diagnose and solve technical equipment problems via telephone or at customer site.Ensure equipment improves...
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Taylor, Texas, United States FST Technical Services Full timeAt FST Technical Services, we are seeking a Quality Assurance Representative/CWI to join our team in Taylor, TX.Job OverviewWe offer a competitive salary range of $65,000 - $80,000 per year, plus benefits such as medical, dental, vision, 401(k), PTO, and paid holidays.ResponsibilitiesPerform quality assurance testing of semiconductor processing systems and...
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Office Support Professional
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Support Solutions Expert
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Taylor, Texas, United States Disability Solutions Full timeAbout the JobThis is an exciting opportunity to work as a Customer Support Engineer with Disability Solutions, earning a salary of $92,000 per year. In this role, you will be responsible for providing top-notch technical support to our customers.Responsibilities:Diagnose and resolve technical equipment issues over the phone or on-site.Improve customer...
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Electrical Systems Quality Assurance Specialist
2 weeks ago
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Customer Experience Professional
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Mechanical Support Professional
11 hours ago
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Veteran Support Specialist
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Nighttime Client Support Specialist
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Clinical Support Team Member
22 hours ago
Taylor, Texas, United States Tang and Company Full timeResponsibilities and DutiesRespond to emergencies in a timely and efficient manner.Administer basic first aid and medical support in accordance with federal, state, local, and company policies and regulations.Assess injuries/illnesses and prioritize medical procedures.Communicate with medical professionals, treatment facilities, and client/site personnel...
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Holistic Recovery Support Specialist
1 month ago
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Retail Skincare Professional
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System Administrator for Energy Management
3 weeks ago
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Medical Imaging Professional
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