Assistant Service Manager

6 days ago

Bethlehem, Pennsylvania, United States Goodyear Full time

Job Summary:

We are seeking a highly motivated and experienced Assistant Service Manager to join our team at Goodyear. As a key member of our Commercial Tire Center team, you will be responsible for partnering with the Center Manager to effectively run the center.

This will include working to maximize sales and minimize costs, motivating associates to achieve a high standard of customer service, assisting with the resolution of complaints, staffing, customer service, and safety, assuming a lead role when the manager is out, and engaging in career training and development efforts.

You will also be responsible for developing, merchandising, billing, creating invoices, controlling assets, and promoting products and services.

Responsibilities:

  • Assist the Center Manager in the management of the location.
  • Direct the activities of the store in the absence of the center manager.
  • Manage associates in an effective manner to attain sales results in achieving profit objectives.
  • Assist the sales and service departments.
  • Operate the center in the absence of the center manager, ensuring compliance with company standards in operating procedures, policies, and protection of assets.
  • Enforce company policies and procedures.
  • Provide "Service Excellence, Always" to meet the sales and service goals of the location and needs of the customer.
  • Communicate specific work assignments and responsibilities to associates.
  • Assist the Center Manager in ensuring proper staffing levels with qualified personnel.
  • Assist with managing safety, health, and environmental issues.

Requirements:

  • Ability to relocate based on the needs of the business and personal development for the role.
  • One year of previous management experience.
  • Must have a valid driver's license.
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Preferred Qualifications:

  • High School Diploma or GED.
  • Associate Degree in a related field.

What We Offer:

Goodyear is one of the world's largest tire companies, employing about 62,000 people and manufacturing its products in 46 facilities in 21 countries around the world. We strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.

We are an Equal Employment Opportunity and Affirmative Action Employer, committed to providing a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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