Assistant Service Manager
5 hours ago
As an Assistant Service Manager at Goodyear, you will play a key role in the success of our Commercial Tire Centers. You will be responsible for partnering with the Center Manager to effectively run the center, working to maximize sales and minimize costs, motivating associates to achieve a high standard of customer service, and assisting with the resolution of complaints, staffing, customer service, and safety.
Key Responsibilities- Assist the Center Manager in the management of the location.
- Direct the activities of the store in the absence of the center manager.
- Manage associates in an effective manner to attain sales results in achieving profit objectives.
- Assist the Center Manager with hiring, training, and managing associates.
- Assist the sales and service departments.
- Operate the center in the absence of the center manager, ensuring compliance with company standards in operating procedures, policies, and protection of assets.
- Enforce company policies and procedures.
- Provide "Service Excellence, Always" to meet the sales and service goals of the location and needs of the customer.
- Communicate specific work assignments and responsibilities to associates.
- Assist the Center Manager in ensuring proper staffing levels with qualified personnel.
- Assist with managing safety, health, and environmental issues.
- Ability to relocate based on the needs of the business and personal development for the role.
- One year of previous management experience.
- Must have a valid driver's license.
- Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
- High School Diploma or GED.
- Associate Degree in related field.
Goodyear is one of the world's largest tire companies, employing about 62,000 people and manufacturing its products in 46 facilities in 21 countries around the world. Our two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.
We are an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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