Customer Service Representative

1 week ago


Wausau, Wisconsin, United States Aspirus Health Full time
Compassion in Action

As a Customer Service Representative at Aspirus Health, you will be the face of our organization, providing exceptional care and support to our patients and families. Your superior customer service skills will shine as you respond to call inquiries, promote our services, and make outbound calls. You will use your professional judgment to navigate complex situations, maintaining a high level of proficiency in phone systems, software applications, and program scripts.

Key Responsibilities:
  • Provide exceptional customer service to patients and families
  • Respond to call inquiries and make outbound calls
  • Use professional judgment to navigate complex situations
  • Maintain proficiency in phone systems, software applications, and program scripts

Requirements:
  • High School diploma or equivalent required
  • Five years' experience in customer service, administrative, sales, or communication field required
  • Clinical environment experience desired
  • Excellent written and oral communication skills required
  • Excellent organizational and prioritization skills required

Benefits:
  • Full benefits package available for part- and full-time status
  • PTO accrual from day one
  • Generous retirement plan with match available
  • Wellness program for employees and their families

About Aspirus Health:

Aspirus Health is a non-profit, community-directed health system based in Wausau, Wisconsin. Our 11,000 employees are focused on improving the health and well-being of people throughout Wisconsin and Upper Michigan. We serve communities through four hospitals in Michigan and 13 hospitals in Wisconsin, 75 clinics, home health and hospice care, pharmacies, critical care and air-medical transport, medical goods, nursing homes, and a broad network of physicians. For more information, visit aspirus.org.

Credentials:

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