Customer Experience Team Lead

4 weeks ago


Farmington, Michigan, United States T.J. Maxx Full time
Customer Experience Coordinator Role

At T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Coordinator, you'll play a key role in promoting our brand values and ensuring our customers feel valued and supported.

Key Responsibilities:
Oversee a team of Associates at the front of store
Train and coach Associates on personalizing the customer experience
Address customer concerns and issues promptly
Coordinate breaks for all

What You'll Bring:
Excellent communication and interpersonal skills
Ability to work effectively in a fast-paced environment
Strong problem-solving and conflict resolution skills

Why Join Us:
Competitive salary and benefits package
Opportunities for career growth and development
Collaborative and dynamic work environment

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