Patient Services Supervisor

3 days ago


Quincy, Illinois, United States Blessing Hospital Full time
Job Summary

The Patient Services Supervisor is a critical role within the Food and Nutrition Department at Blessing Hospital. This position requires a strong leader who can oversee the daily operations of the Room Service Program, including food preparation, hostess staff, dish room, and call center staff.

Key Responsibilities
  • Supervise and manage the daily operations of the Room Service Program
  • Delegate tasks and manage schedules to ensure efficient operations
  • Evaluate staff performance and provide feedback for growth and development
  • Monitor practices within the department and implement changes to improve quality and perception
  • Interview, hire, and train new staff members
  • Coaches and leads staff on following policies and procedures
  • Reconcile money from daily sales
  • Navigate phone calls and take appropriate action
Requirements
  • High School Diploma or equivalent
  • Full range of supervisory and clerical skills (typing, filing, organizing, and bookkeeping)
  • Computer-related activities
  • Knowledgeable about quantity food production, catering, safety and sanitation, therapeutic diets, and customer service
  • IDPH Food Service Sanitation Certification, Dietary Manager Certification
Work Environment

This position requires the ability to work in a fast-paced environment with frequent interruptions. The supervisor must be able to supervise a diverse staff with varying levels of independence and be friendly and adaptable to a changing environment on a daily basis.



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