Customer Service Representative

4 weeks ago


Burleson, Texas, United States Della Infotech Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Della Infotech. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

  • Assist with order entry for new contracts and interact with centralized escrow services and other teams.
  • Support the escrow assistant with ordering payoffs, verifying payoffs through CertifID, and obtaining HOA information.
  • Provide exceptional customer service to the public and real estate customers.
  • Answer phones, greet customers, and maintain a clean and organized closing room.
  • Handle income and outgoing mail, scanning, and overnight packages as needed.

Requirements:

  • Exceptional customer service skills.
  • Strong computer skills and ability to learn new software.
  • Ability to work in a team environment and multitask.
  • High school diploma or equivalent required.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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