Director, NAC Benefits Underwriting, Management

5 days ago

Doral, Florida, United States American International Group Full time
Job Title: Director, NAC Benefits Underwriting, Management

At American International Group, we are reimagining the way we help customers manage risk. We are seeking a highly skilled and experienced Director, NAC Benefits Underwriting, Management to join our team.

Key Responsibilities:
  • Foster strong relationships with key accounts and broker partners.
  • Manage the performance of accounts, business development efforts, and underwriting processes.
  • Work directly with key accounts stakeholders to address daily issues and develop strategies for ongoing operations and growth.
  • Oversee the business development pipeline, including tracking KPIs and providing regular status updates.
  • Identify key accounts' business needs and strategize for routine operations and growth opportunities.
  • Continuously assess the relationship with underwriting health, implementing corrective and preventive actions driving underwriting discipline culture.
  • Establish internal SLAs and procedures with relevant stakeholders to meet external SLAs.
  • Monitor and ensure timely responses to client requests from Account Managers.
  • Manage the preparation and filing of policy documents and terms & conditions, liaising with Actuarial, Legal, and Compliance departments as necessary.
  • Manage billing/invoicing and reconciliation process, with Key Accounts/Clients and Issuing Offices supported by Account Managers.
  • Collaborate with the Multinational and various internal teams for policy processing, bookings, and overall compliance.
  • Facilitate audit responses by collaborating with IT, privacy, security, and compliance teams.
  • Develop and maintain communication strategies with key accounts, including organizing workshops and preparing business proposals and presentations for quarterly reviews.
Requirements:
  • Strong relationship-building, leadership, planning, organizational, and problem-solving skills.
  • Experience working in a large global organization preferred.
  • Underwriting experience on Personal Insurance products desirable, with over 5+ years in the field.
  • The applicant should provide tangible examples of significant underwriting experience for personal lines products such as Travel Insurance, lifestyle products, and Extended Warranty.
  • Sales/account development success desired, with tangible examples of achievement.
  • Excellent written and verbal communication and presentation skills.
  • Strong analytical skills.
  • Experience in NAC / Fee-based products distributed directly to banks and through sponsors.
  • Insurance or Financial Industry Knowledge and experience is desirable.
  • Ability to work effectively with cross-functional teams.
  • Willingness to travel up to 15% of the time.
About Us:

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing, and financial security—as well as your professional development—to bring peace of mind to you and your family.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks.

It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers.

At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty, and discover new potential.

We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Culture of Belonging:

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).

The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

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